What is Virtual Web Hosting?
Virtual web hosting is installing your website on our Worldnet servers.

What is a domain name?
A domain name is basically your address on the internet. Your domain name identifies you or your business. Your domain name content is also important as it can make your site easier to find on search engines.

Do we offer dial-up?
UnitedWebsite is an IPP (Internet Presence Provider) therefore we do not offer any type of dial-up connection to the internet.

Does UnitedWebsite offer web page design?
UnitedWebsites works with top web design firm D.N.A.Systems (also see Web Design Page). They will help you to find the right design for you or your company to make your presence on the web effective at very affordable prices.
From a basic informational site to high end database driven e-commerce websites, D.N.A.Systems have the right design for you.

Can I upgrade or change from one plan to another?
Absolutely. As you grow and change UnitedWebsites will be happy to assist you in this process.

How are files transferred to my website?
Upon joining the UnitedWebsite family, we will provide you with the upload information you will need to upload your files. FTP (file transfer protocol) is used to upload your files. Some popular software types of FTP are CuteFTP and WSFTPPro.

What payment and contract terms are available?
See our Agreement Page for prises and payments. We are accepting most major credit cards. (Visa, Master Card, Discover, AMEX)

Will I have the ability to make changes to my website?
Yes. UnitedWebsite will issue you a user name and password. With this information you can make changes and administer the information on your website.

How do I change my web site?
Changes to your website content are made by the designer or by the webmaster. You just have to supply this individual whit FTP information. This process is accomplished by using an HTML editor and FTP program.

Does anyone else have access to my website to make changes?
UnitedWebsite will only release upload information to persons authorized by you. Authorization changes may be made by mail or fax on company letterhead or by issuance of your name and password via e-mail.

What is a "browser"?
This is software used to view content on the internet. Examples of this software is: Microsoft's Internet Explorer, Netscape Communicator and Netscape Navigator. AOL uses Internet Explorer behind the software they provide you.

Which browser is most popular?
There are two browsers today that are considered the most popular.
1. Internet Explorer
2. Netscape

Will my website be accessible from any browser?
Yes. Once your site is on our servers, you are a part of the internet.

What is a search engine?
A search engine is a website such as Yahoo and Excite that allows anyone at an internet connected computer to find websites and information without having to know exactly for what they are looking. Or, if you know what you want you can find more about it by using a search engine to gather the information. Think of a search engine as very sophisticated yellow pages.

Will I be listed on the search engines?
Your web designer has much to do with this. Web designers know the techniques needed to see that you are positioned favorably. Be sure to discuss this with your designer.

How can I place an order for a new hosting account?
Orders can be placed online at
http://www.unitedwebsite.net/contact.html
Or, for more personal service call UnitedWebsites at 310-451-5151.

How long does it take UnitedWebsite to set up a new account?
UnitedWebsite will have your account setup within 24 hours.

How do I transfer my existing account from another company to UnitedWebsite?
UnitedWebsite will assist you every step of the way to transfer your site to our servers. This transfer usually takes about 3-7 business days. You will need to discontinue service with your existing hosting company. To make your transfer seamless do not cancel your service until your domain name is transferred to UnitedWebsite. If this is done before, your site may be down for a couple of days.

Does UnitedWebsite offer a money back guarantee?
Yes, UnitedWebsite offers a 30-day money back guarantee.

How much will it cost to have UnitedWebsites host my site?
Depending on the service you need. See Prices Page for more information.

What is the transfer fee from my existing site to UnitedWebsite?
We waive all setup fees for domains transferring to our services, but there are fees to set up an account. For more detail information see Prices Page